Need help solving a problem about your child’s education? Follow this simple two-step process.

STEP 1: Speak with the Family & Operations Coordinator at your child's school
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You can find the name and cell phone number of your Family & Operations Coordinator by calling 856-966-2507.
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Family & Operations Coordinators will get back to you within two school days of you sharing your concern. Every outcome will not necessarily be what you want, but Family & Operations Coordinators will work with you to try and find a solution. Please be patient and understanding, as they are trying to solve many problems at once.

STEP 2: The District Solutions Center provides support on broader policy matters, District-wide issues, and escalated concerns.

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Make sure you contact your Family & Operations Coordinator before trying the Solutions Center—the Solutions Center will collaborate with your Family & Operations Coordinator to resolve your issue.
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When you contact the Solutions Center, remember to:
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1. Be specific—start with who/what/when/where/how/why—and have any supporting papers ready.
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2. Come with a desired resolution in mind—what would you like the outcome to be?
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3. Stay constructive—we want to work with you to resolve this challenge and help make sure it doesn’t happen again.